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EnviroCork™ flooring
is guaranteed for 15 years, following the date of
sale to the original consumer purchaser for residential
applications. The guarantee is limited to manufacturing
and structural defects. Finish will not wear through
under normal residential use and with proper maintenance
before 5 years. Regular maintenance as specified
by EnviroCork™ must be followed to validate
this warranty. The sole remedy pursuant to this
warranty is available to the original purchaser
only and shall be limited to the repair, refinishing
or board replacement of the defective EnviroCork™
Flooring. If the product cannot be repaired, refinished
or replaced after a reasonable number of attempts,
EnviroCork™ will upon request, refund the
original purchase price of the defective floorboard
on a pro-rated basis. Repair or replacement of all
or any of the cork flooring is at EnviroCork™'s
discretion and all labor costs will not be covered.
Any other cost associated with the installation,
repair or replacement will not be covered under
this warranty. Any attempt to repair, refinish or
replace the defective product prior to inspection
by EnviroCork™ will invalidate this warranty.
The Flooring warranties do not extend or cover scratches,
dents or any noticeable markings caused by improper
handling, uses, installation, water damage, flooding,
fire, furniture, shoes of all types, pets or insects.
EnviroCork™ will not warrant any product that
is faulty from installation, neglect, environmental
extremes or improper storage. The sub floor is the
responsibility of the installer. Failure of EnviroCork™
Flooring relating to the sub floor, in any manner,
is not the responsibility of EnviroCork™ and
is not covered under the warranty. The finish wear
surface must be noticeable and cover at least 25%
of the total cork floor area for a claim to be considered.
Small cracks that develop from improper moisture
control, flooding and excessive drying will not
be covered under this warranty. Expanding and contracting
of the cork floor is not covered. It is recommended
that you maintain a relative humidity of 35% and
50% at room temperature in your home by using a
humidifier and/or dehumidifier to minimize movement
of your cork floor. Color variations are a natural
occurrence in flooring due to age and exposure to
ultraviolet sunlight. Harmful ultraviolet sunlight
will over time, fade, bleach and discolor cork flooring.
Responsibility for final inspection and approval
falls to the customer and installer prior to permanent
installation. It is the installer's responsibility
to check color, finish and quality before installation.
If your installer is not satisfied with our flooring
prior to installation, then do not install the floor
and contact the retailer were the floor was purchased.
EnviroCork™ is not responsible for any costs
associated with repairing or replacing boards that
were installed with evident defects. No fabricator,
installer, dealer, agent or employee of EnviroCork™
has the authority to increase or alter the obligations
or limitations of this warranty. This warranty gives
you specific rights. You may have other rights under
state law. Your rights and limitations described
above may vary from state to state. Thus, it is
important to retain this warranty information.
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EnviroCork™
15 Year Structural Warranty:
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This warranty shall not apply to loss or damage
arising from any of the following:
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Indentations, scratches
or damage caused by negligence, water, sand, and
abuse, including, but not limited to, leaking or
broken plumbing, fire, floor, earthquake or standing
water during or after construction. |
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Surface checking resulting
from low relative humidity. |
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Mildew or discoloration
resulting from extreme sub-floor moisture. |
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Failure to follow manufacturers
installation instructions. |
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Poor installation workmanship. |
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Improper care and maintenance. |
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Improper storage, handling
of the flooring. |
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Man-made or natural disasters
Improper preparation of, or deficiencies in, the
sub floor/floor joist assembly including, but not
limited to, excessive floor deflection, uneven or
irregular sub floor surface (particularly at the
joists) or voids in the sub floor. |
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Defects or failures of
other manufacturers' products at the sub floor assembly
including, but not limited to, sub floor material,
fasteners, patching or leveling compounds, adhesives,
or other coverings. |
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Insect infestation after
shipment from the factory. |
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Neglect or abuse including,
but not limited to using protective plywood when
moving heavy objects or appliances, and having dirty
or improper casters. |
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Spiked and/or damaged
heels and pet claws. |
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Dents or scratches in
the flooring caused by furniture, appliances, casters
or normal foot traffic. |
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Falling or dropped objects,
which can dent or fracture the flooring or finish. |
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Non-factory applied finishes
(by the owner or installer) including, but not limited
to, refinishing or recoating. |
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The normal wearing of
the finish in high traffic areas, pivot-points,
and seating areas.
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| Responsibility for final
inspection and approval falls to the customer and
installer prior to permanent installation. It is
the installer's responsibility to check color, finish
and quality before installation. If your installer
is not satisfied with our flooring prior to installation,
then do not install the floor and contact us right
away. We are not responsible for any costs associated
with repairing or replacing boards that were installed
with evident defects. |
